Battery not charging

The issue is caused by the bad contact between the charging port and charging plug 

Please pay attention to these details

1.The charging plug needs to be inserted fully into the charging port.

2.Place the charging station horizontally to prevent it from moving due to gravity.

Please send the following information to [e-mail] for verification if the above methods are not valid.

1. Ambient temperature

2. Take a picture of the charging station's location

3. Take a picture of the mower screen